Shipping & Handling

Orders are processed within 3–5 business days after payment has been successfully received.

Processing time does not include weekends or holidays and is separate from shipping/transit time.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Shipping options and rates available for your order will be displayed at checkout based on your shipping address.

Estimated delivery times provided at checkout are estimates and are not guaranteed. Shipping times may vary due to carrier delays, weather, holidays, or circumstances outside of our control.

Once an order has been shipped, Fezēk is not responsible for delays caused by the shipping carrier.

Please carefully review your shipping information before completing your purchase.

If an incorrect or incomplete address is provided, Fezēk is not responsible for delivery issues resulting from the incorrect information. If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Once tracking confirms that an order has been delivered to the address provided at checkout, Fezēk is not responsible for packages that are subsequently lost or stolen.

If your tracking information shows that your package was delivered but you cannot locate it, please check with household members, neighbors, and your local carrier before contacting us.

Every order is carefully inspected before shipment.

If your item arrives damaged or defective, please contact us within 7 days of delivery at sfezek05@gmail.com.

Please include:

• Your order number
• A description of the issue
• Clear photos of the item
• Photos of the packaging, if applicable

Please do not send an item back without contacting us first. If we determine that the item is defective or arrived damaged, we will provide instructions for the appropriate resolution.

All sales are final.

We do not accept returns or exchanges for change of mind, incorrect size selection, personal preference, or any other reason unrelated to a product defect or damage upon arrival.

The only exception is for an item that arrives damaged or defective, subject to review and approval by Fezēk.

If an item is determined to be defective or damaged, Fezēk may provide a replacement or another appropriate resolution.

Colors and appearance may vary slightly depending on your monitor, screen settings, lighting, and photography conditions. Minor variations in color or appearance do not necessarily constitute a product defect.